Problem Statement:
A leading Healthcare company was struggling to process hundreds of utility invoices from multiple vendors for different communities each month. The manual efforts on their invoice processing were tedious and humongous which propelled them to plan for automating the time-consuming processes. These challenges include errors in manual data entry, redundant data entry leading to inaccuracies.
Solution:
- Implemented automation process starting with an email monitoring bot to check designated email accounts for incoming invoices.
- Incoming email attachments automatically downloaded to designated location for processing.
- Invoices undergo OCR using AI Builder to extract machine-readable text.
- Extracted data validated for accuracy to ensure correct interpretation of key information.
- Processed data cross-checked with existing records in Lawson to avoid duplicate entries.
- Validated invoices routed through review workflow involving stakeholders.
- Validated invoice data automatically entered into Lawson financial system for seamless integration.
- Invoices uploaded to Perceptive for centralized document management.
Benefits Realized:
- 95% reduction in Turn-Around-Time (TAT) achieved through automation implementation.
- Bot with 100% data accuracy allows employees to focus on value-added activities.
- 95% reduction in manual work resulted in elimination of human errors.
.png)
