Automating Resident Data Management: Power Automate Solution for Efficiency and Accuracy

A leading provider of elderly living
80%
Reduction in data verification and synchronization time
75%
Error rate decreased by
60%
Stakeholder satisfaction increased

Problem Statement:

The Client faced challenges related to manual data verification and synchronization between Point Click Care and Bloomerang , leading to delays, errors, and inefficiencies in resident data management. The absence of an automated solution hindered the client's ability to ensure real-time updates, accurate resident information, and timely communication with stakeholders.

Solution:

  • Leveraged Power Automate to automate daily initialization process for resident data checks.
  • Used SQL queries to identify and map residents from Point Click Care to Bloomerang.
  • Approval process triggered updates in Bloomerang based on resident categories.
  • Included constituent attribute adjustments and stakeholder notifications upon completion.

Benefits Realized:

  • Automated process ensures daily updates, enhancing efficiency and data accuracy.
  • Transparent communication improved through updated preferences and notifications.
  • Contribution to paperless solution by reducing reliance on manual documentation.
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