Revolutionizing Telecom AP: From Manual to Automated Processes with MindMap Digital

Problem Statement:

The company’s accounts payable (AP) department was facing several challenges, including manual processes, high levels of errors, and slow turnaround times. The company’s leadership team recognized the need to improve its AP processes.

Challenge:

This well-known telecom provider deals with a invoicing process which is :

• Completely manual process with repetitive steps
• Involves use of multiple applications
• Involves coordination with multiple departments having a constant back and forth of the information
• High degree of accuracy risk due to 20-30 fields of data to be captured

Prior to automation, the AP dept. read, and entered invoices with sending them for approval, waiting for the approval, then in case any discrepancy arises, wait till the resolution of the same, manually putting the invoices in physical form in different hold drawers until is the invoices in finally ready to be validated and paid. The manual tracking, management, and data entry approach was slow, confusing, and characterized by high error rates.

Solution:

The team at MindMap Digital worked with the accounts team to not only identify and map out the workflows but also re-engineer the existing process with SMEs across Finance domain.

• Solution targeted at Quick Wins
• Fully Managed Services
• Solution Design by CPA / CA / Process Experts
• Consumption based Pricing
• Add on – Workflow and Data Analytics Capabilities