Problem Statement:
A Senior Living provider, faced inefficiencies in the manual process of uploading patient documents into Point Click Care(PCC) application. This time-consuming process involved fetching files from a shared folder, navigating to the corresponding profile in the respective application, and uploading documents into the correct categories. The extensive manual intervention in this process led to delays and errors.
Solution:
- Implemented Robotic Process Automation (RPA) solution to automate document upload process.
- RPA mimics actions of human user within PCC application, including logging in, searching for resident ID, and uploading documents into correct categories.
- RPA bot designed to handle large volumes of documents for each profile efficiently.
Benefits Realized:
- Time savings for staff due to automation of document upload process.
- Minimized errors in data entry leading to enhanced accuracy of patient records.
- Scalable solution enhances overall operational efficiency, facilitating improved patient care and streamlined administrative workflows.
.png)
